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Security Best Practices

Security Best Practices

Production security guidelines for integrating Veilio.


Key management

  • Use one API key per environment (dev, staging, prod)

  • Use MIGRATION keys only for historical imports — rotate or revoke after migration completes

  • Rotate keys periodically (quarterly recommended)

  • Revoke unused or compromised keys immediately from Dashboard → API Keys


Secret handling

  • Store keys in a secrets manager (AWS Secrets Manager, GCP Secret Manager, Vault) or secure environment variables

  • Never hardcode keys in source code or commit them to Git

  • Never expose API keys in browser bundles, mobile apps, or client-side JavaScript

  • Restrict CI/CD secrets to deployment pipelines only


Access control

  • Call Veilio from your backend only — the API key must never reach end-user devices

  • Restrict detokenization to authorized services and user roles in your application

  • Require a business reason on every detokenization call (enforced by Veilio audit logs)

  • Use column policies on datasets to limit which roles can download which fields

  • Assign VIEWER role only to users who must not tokenize or shred


Data handling

  • Store tokens by default, not raw PII

  • Detokenize only at the last possible moment in a workflow (send email, generate PDF, open support ticket)

  • Never detokenize on page load to display raw data in the browser

  • Avoid writing detokenized values to application logs, APM traces, or error reports

  • Mask tokens in UI when full value is not needed (tok_abc1...)


Reliability and abuse protection

  • Implement retries with backoff for 429 responses (SDKs do this automatically)

  • Add alerts for repeated 401, 403, and 5xx from your integration

  • Monitor request volumes by environment and API key

  • Use bulk endpoints for imports to reduce request count and rate-limit risk


Retention and erasure

  • Set retention.ttlDays or retentionUntil at tokenization for time-limited data

  • Call POST /tokens/shred (or shredToken / shred_token) on GDPR deletion requests

  • Document your data retention policy and align TTLs with legal requirements

  • Test shredded tokens return HTTP 410 (TOKEN_SHREDDED) — your app must handle this gracefully


Encryption and architecture

Layer
Protection

In transit

TLS 1.2+ (HTTPS only in production)

At rest

AES-256-GCM for token payloads; separate platform and clients databases

Search

HMAC-SHA256 blind index (no plaintext stored for lookup)

Erasure

Cryptographic shredding — encryption keys destroyed per token

Veilio SaaS runs on isolated infrastructure. On-premise deployments keep all tokenized data on your servers — Veilio never receives your business data.


Network (on-premise)

  • Terminate TLS at a reverse proxy (nginx, Traefik, Caddy) in front of the Veilio container

  • Restrict inbound access to trusted networks or VPN

  • Allow outbound HTTPS only if using automatic license refresh or update banner

  • Back up ENCRYPTION_KEY and PostgreSQL volumes off-server (see Installation guide)


Compliance and audit

  • Enable SIEM integration for centralized audit on Enterprise / on-premise

  • Export audit logs periodically via dashboard compliance tools

  • Use offboarding workflow for structured account exit and data portability

  • Run dump compliance checks before sharing database exports


For DPA, subprocessors list, and security questionnaires, contact support@veilio.xyz or https://veilio.xyz/contact.

Questions or suggestions? https://veilio.xyz/contact

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